References to “we”, “us” or “our” throughout www.underprotection.dk (“the Website”) are to Underprotection. The use of the Website and the purchase of any products (“Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions from time to time without notice to you.

Links to other websites

We accept no responsibility for web sites or other information, practices or products of other parties linked to the Website. Your dealings with persons found via the Website are between you and such persons and we will not be liable for any loss or damage arising out of such dealings.

Contact information

Products supplied from the Website are supplied by Underprotection, a company registered in Denmark whose VAT number is 35068767 whose registered office address is at Uplandsgade 72, 1. floor, 2300 Copenhagen S, Denmark.

Your submission of an order represents an offer to purchase the Products indicated by you and it is not binding on us until your order has been delivered and signed for. All advertisements and communications made by Underprotection up until your order is delivered and signed for are invitations to treat only and are not offers. This means that if Products are shown on the site but are not available or are incorrectly priced or otherwise incorrectly described, Underprotection shall not be obliged to sell you those products and hold the rights to cancel and withdraw orders once placed.

Limitation of Liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.

The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:

1. any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or 2. any loss of goodwill or reputation; or 3. any loss which was not brought to the attention of Underprotection at the time the contract was made or any loss that would be an unforeseeable

consequence of a breach of the contract by Underprotection; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provisions of any matter under these Conditions.

Customs & duty

Please note that all shipments outside Denmark may be subject to import duties and taxes, which are levied once a shipment reaches your country.

As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

Promotional code and online offer terms and conditions

From time to time we may issue promotional discount codes to individuals or groups of people.

Each code will have its own specific terms, for example when it is valid from and until, and what discount or offer it provides you. However, general terms for the use of voucher codes are:

– They are not valid in conjunction with any other offer, discount, promotion or on sale items
– They are only available for your sole use and will not be valid if passed on to third parties
– They are not valid in any of our retailers around the globe
– Underprotection reserve the right to withdraw or alter any promotion at any time at their discretion without prior notification.
To claim your discount you should enter the code in the promotional box when you checkout at underprotection.dk.

In the instance that you find a code is not working on the website don’t worry, please call our Customer Services team on +45 27 50 63 62, or fill out our contact form.

Sale and flash sale

Due to the nature of sale, prices are subject to change as the sale continues and as stock becomes more limited.

We are unfortunately unable to offer to refund the price difference should you have ordered before the prices were reduced further.

If your sizes are still available you are welcome to place a new order with the current pricing and return the original order for a refund.

Privacy Policy

Underprotection knows that it is important to you that your personal information is treated and distributed in accordance to EU standards. Our confidentiality policy is updated on a regular basis in accordance with internal processes and proper alignment with the law.

Underprotection is ensuring full confidentiality in relation to your personal data. We are responsible for any personal data delivered to www.underprotection.dk and we only distribute personal information to our e-commerce partners if it is in connection to the service we are delivering to you.

Collection of information

Underprotection is collecting information about you when you are actively filling in information on www.underprotection.dk, signing up for the Underprotection newsletter, making a purchase, participating on a competition and/or any other activities in relation to Underprotection’s e-commerce business. For example, we collect and store name, address, email address and other information in order to deliver our service to you. Furthermore we collect and store your IP-address and information on your traffic on the website. We use cookies and pixeltags and gather traffic information on the website.

Use of information

The information is used only for the purpose for which they submitted, for instance to complete a purchase on www.underprotection.dk. Furthermore we use the information for statistics and to map tendencies in order to optimize the functionality of the website.

Changing information

At any given time you are able to withdraw your consent that we may use your information. You also have the right to gain access to see or modify the information, and if it is incorrect, to delete them. Should you wish to get access to your information, please contact Customer Service.

Cookies

Cookies are small textfiles that are stored on your computer/smartphone/tablet when visiting a website, in order to recognize your device when you visit the website again. Cookies are reliable files that can not execute program code, can not submit virus and can not be used to collect information about other use of your computer.

Use of cookies

We use cookies for overall purposes of functionality, web statistics, sales and marketing. The functional cookies ensure that our online store is functioning according to our intentions, this includes adding items to the shopping bag and placing a purchase etc. No personal information is saved and the cookies are automatically deleted when the browser is shut down.

We use services from Google (Google Analytics) to collect web statistics. Cookies from this supplier give us the opportunity to see which pages are visited and where the traffic derives from etc. The information is used to measure and to enhance the user experience and to follow up on sales and marketing campaigns.

How to avoid cookies

Should you not wish to accept the cookies, you can reject it by changing the appropriate settings in your browser. Please be aware that if you do not accept cookies when visiting www.underprotection.dk, it can affect your purchase experience.

Copyright & Trademarks

All contents included on www.underprotection.dk, such as, but not limited to, design, text, graphics, logos, video and audio clips, images, button icons and the compilation thereof, software compilations, source coding and software, are the property of Underprotection I/S or our suppliers. The contents are protected by Danish and international copyright laws. Underprotection I/S or our content suppliers own the copyright to the abovementioned.

The contents of the website may only be copied for your own private use. Any other use of the information and material on the website, such as reproduction, modification, distribution, transmission, republication, display or performance is strictly prohibited. You may therefore not – besides your own private use – copy, display, download, distribute, alter, modify, reproduce, republish or rephrase information, text, documents or other material from the website without the explicit consent from Underprotection I/S or our suppliers.

Brand names, product names, logos and titles that appear on the website are trademarks or trade names and are property of Underprotection I/S or our suppliers. Any reproduction of such trademarks or trade names constitutes an infringement of the owner’s rights and is strictly prohibited, unless it is for your own private use.